Service principle

1. Our vision is to make dispensing easier.

2. Our direction: We focus on industrial automation of precision fluid dispensing.

3. Our material selection: Each mechanical component is ensured to be processed using precision machine tools.

4. Our supervision: We insist that senior engineers with more than 5 years of work experience must conduct technical supervision on the production site of each machine.

5. Quality control: We insist on having technical personnel with more than 3 years of experience in debugging and testing each machine, ensuring that the aging test time for each machine is not less than 5 days before leaving the factory.

6. Service tenet: Adhere to the principle that every machine is randomly operated, debugged, and trained by technical personnel at the customer's production site, ensuring that everything production issues are promptly resolved.

7. Service response: Insist on providing handling suggestions within 2 hours after receiving the user's fault report information, and arrive at the customer's site for maintenance within 24 hours and until the equipment operates normally.

Service commitment

1Strictly inspect before shipment, strictly follow the quality management system, and conduct comprehensive quality testing.
2Provide on-site installation training until the operator can operate proficiently and sign before the service engineer can leave.
3complete machines with 1-year free service support, 24-hour door-to-door service, lifetime free software upgrades, and lifelong maintenance of the entire machine!

Feedback

If you have any opinions or suggestions about "Highwah Intelligent", please fill out the form information and we will reply to you as soon as possible. Thank you for your support!

Quote

Contact

Tel

189 2251 4695